HVAC client intake

Give the bot the answers your team already knows.

Tell us how your HVAC business operates today. We’ll use this intake to shape a useful first response for customers calling after hours.

01

Business context

05

Questions to teach first

Start the handoff

Your current operating picture
Short, specific answers work best. You can use cities, ZIP codes, plain-language hours, or the tools your team already uses.
Who should we coordinate with?
Where and when do you operate?

Include the places your team wants the bot to recognize immediately.

Add time zones or weekend coverage if relevant.

Describe what happens when the office is closed today.

Leave blank if scheduling is handled by phone or dispatch software.

What should the bot answer first?

Give us the five questions customers ask most. We’ll use these as the starting point for the bot’s tone, coverage, and handoff logic.

Your answers are used to shape your NightCinch setup and follow-up conversation.